To protect the hub 3 from being accessed wirelessly by someone unauthorised, you may wish to change your wifi network name or password. To do this, follow the steps below or download our handy virgin media connect app to take control of your wifi and change your password. The hub 3 has its own settings page, which can be used to control how you operate the hub. To protect the hubs settings from unauthorised changes, you may wish to change the password. A default network name and password are on a sticker on valéries back but you can change both whenever you want. Heads up! Once you change your network name or password, youll need to reconnect your devices using your new password and network name. 0 is the router given out with all new virgin broadband contracts. If you have a contract for virgins vivid 200 (maximum download speeds 200mbps) or vivid 300 (maximum download speeds 300mbps) then you will likely want to use the hub 3. Reset your virgin media hub default passwords once the reset is complete you can use the original passwords from under the hub, or from the pullout tab at the base of the hub. All you need to do is head to my virgin media and create a wi-free password to use the service. Email issues popimap password resets on 1005 all emails asking for passwords onoff basis for last few days. virgins superhub and superhub 2 have several constants which an attacker can use to break into your network.